Bowland Beacon

I’m not one to typically leave reviews but the service, or lack thereof, was so horrible I feel obliged to. My boyfriend and I came here tonight and we booked a lane for one hour for $50. We started right at our reservation time and waited 15 minutes, hoping a server would come over to greet us and offer drinks or food. No one ever visited our lane, so my boyfriend went to the counter to ask if we could order some food, where they told him a server would be right over. 10 minutes later our server showed up. We ordered a pitcher of lemonade, boneless wings, and fries. Our food, that we waited 20 minutes for, came out before our pitcher of lemonade. When we received the lemonade, it was obvious it had been sitting as the lemonade had settled to the bottom and it tasted watered down. Whether this is a management or server problem, I am not sure. Regardless, no one should ever receive this type of service from any sort of establishment. We had 15 minutes left to eat our food and bowl, so it’s safe to say we did not get our money’s worth. The people in the lane next to us seemed displeased with the service, as well. We will definitely will not be back, as there are far better managed entertainment places that are worth spending $80+ at.

We went here to celebrate my sons birthday and we had the best time. We booked two hours online and it included our food. The staff was very friendly and professional. The pizza and wings were delicious. Kassandra, our hostess, was very accommodating. Highly recommend this location as our experience at two others in the area was not as greatly appreciated and enjoyed. Thanks for a fun day.

Went bowling with my family for the first time in years and went to what use to be known as Beacon Bowl, but now it's Bowland Beacon. We all had so much fun. The music was great, the strobe lights were fun, front desk staff were friendly and very helpful, especially when it came to finding my son a kids bowling ball, without being asked. The offer 10.00 bowling on Monday and Wednesday nights from 6 to 9 along with other nightly specials. They do have a restaurant and bar on site but that's where I minused a star. We ordered food and a beverage, just to run out of soda, had to go back in to ask for a refill, and our food never came out so had to go in for that as well. It looked like there was only one server on and a birthday party they were seeing up for so I kinda understand but other people shouldn't have to suffer. Other then that, we had a great time and we will be back, maybe Wednesday night.?